Downloads to accompany Managed Services in a Month - 3rd Ed. Ch 10 Per User Pricing Considerations.xlsx Ch 11 Break Out the Excel.xlsx Ch 11 Pricing Three Tier Sample.docx Ch 12 Catalog Hardware-Worksheet.docx Ch 12 Catalog Services-Worksheet.docx Ch 12 Catalog Software-Worksheet.docx Ch 20 Flyer-Cloud-5-Pack.pdf Ch 20 Pricing-Cloud-5-Pack-v4.docx Ch 20 What-Goes-In-The-Box.pdf Ch 21 Cost-of-Cloud-Five-Pack.xlsx Ch 22 Speed Test.docx Ch 25 Checklist-New-MSA-client.docx MSIAM3-Appendices.pdf